QUALITY, ENVIRONMENT AND SAFETY POLICY
Quality policy
We at Eberhardt Service Group GmbH attach great importance to quality in all areas of our facility management company. We are aware that quality is the key to the success and satisfaction of our customers. We are therefore committed to implementing a quality policy that supports us in continuously improving our services and offering our customers the highest quality. The quality policy of Eberhardt Service Group GmbH consists of several elements:
Quality policy
We ensure that our employees are regularly trained and qualified in order to offer our customers the best possible support.
Continuous Improvement
We ensure that our employees are regularly trained and qualified in order to offer our customers the best possible support.
Customer feedback
We regularly collect feedback from our customers to check the quality of our services and to align ourselves with their wishes and requirements.
Processes
Our processes are designed to ensure efficient, high-quality service. We regularly review and optimize these processes.
Compliance
We comply with all applicable laws, rules and regulations and always conduct our business in accordance with these regulations.
Environmental policy
As a facility management company, we are aware of our responsibility for the environment and are committed to making our contribution to environmental protection. Our environmental policy therefore includes a variety of measures to keep our ecological footprint as small as possible.
An important part of our environmental policy is energy efficiency. We rely on modern technologies and use sustainable energy sources to reduce our energy consumption. By optimizing building management technology and controlling lighting and air conditioning, we can significantly reduce energy consumption.
The use of environmentally friendly products and services is also important to us. When selecting cleaning agents and methods, we ensure that they are not only effective but also environmentally friendly. We also rely on environmentally friendly alternatives when purchasing materials.
Another important topic is waste management. We are committed to reducing, avoiding and recycling waste. Through targeted measures and careful sorting, we can significantly reduce the amount of waste and thus make an important contribution to environmental protection.
We regularly carry out monitoring and audits to measure and improve our environmental performance. We work closely with our customers and suppliers to make a joint contribution to environmental protection.
Our goal is to continuously improve our environmental performance and thus contribute to a sustainable future. We are certain that active environmental protection is of great importance both for us as a company and for society.
Security policy
An important part of our work as a facility management company is the safety of our employees, customers and buildings. We have therefore drawn up a comprehensive safety policy that helps us to identify and avoid potential dangers.
Our safety policy includes, among other things, the regular conduct of risk analyses in order to identify potential dangers at an early stage and take appropriate measures.
We carry out periodic fire safety checks and ensure that safety equipment such as fire extinguishers, smoke detectors and emergency lighting is regularly maintained and serviced.
Our employees are regularly trained in the areas of safety and emergency management in order to be able to respond appropriately in an emergency. We have drawn up evacuation plans for all buildings and ensure that these are regularly reviewed and updated.
We work closely with external security service providers to ensure that the buildings and facilities are monitored around the clock.
Safety is our top priority and we do everything in our power to protect our employees, customers and buildings as best as possible.
We encourage our employees and customers to inform us at any time of any potential safety risks or concerns so that we can respond quickly.
